Keeping You Safe

We’ve missed you and your smile!

We are open for all orthodontic care.

We appreciate your patience throughout the coronavirus crisis as we’ve had to adjust the care we were able to provide. With restrictions now lifted, we have resumed all orthodontic services and can get back to caring for our patients and their smiles!

It’s understandable to wonder whether it’s safe to go to the orthodontist during the coronavirus crisis. Rest assured that we are doing everything we can to ensure your visit is safe. While we had to temporarily close our practices during the pandemic, we continued to provide emergency orthodontic care to those in need. Our teams are well-equipped and experienced in keeping our practices safe.

How We’re Keeping You Safe

We have always followed standard protocols issued by the CDC and ADA to help protect our patients and team members from communicable diseases like the coronavirus. We’ve also implemented several extra measures and screening procedures in response to the COVID-19 pandemic to ensure your health and safety.

Social Distancing and Screening

  • Patients are asked to wait in their car as opposed to entering the welcome area. 
  • Visitors are limited to patients and, if necessary, one parent, guardian or translator.
  • The following health and safety screening is conducted prior to every patient appointment:
    • Have you been sick in the past 3 weeks?
    • Have you had close contact with an individual diagnosed with COVID-19 or experiencing symptoms?
  • Frequent  temperature checks are conducted: 
    • All patients’ temperatures are taken upon arrival.
    • All team members’ temperatures are taken daily.
    • Sick team members remain at home.
  • Team members maintain a 6-foot distance from each other.

Personal Protective Equipment

  • All clinical  team members wear
    • N95, KN95 or Level 3 surgical masks with face shields
    • Eyewear with side shields
    • Gown or lab jacket 
  • All non-clinical team members wear reusable or surgical masks.
  • All patients are given protective eyewear.

Sterilization and Disinfection

  • All team members wash hands frequently. 
  • Food items, magazines, books, toys and other clutter have been removed from common and clinical areas.
  • Countertops, door knobs, tables, chairs and other common surfaces are wiped down often.

While we are doing everything we can to ensure your visit is safe, we also ask for your cooperation in keeping our practices safe. If you or your child have a fever or are experiencing any symptoms of a communicable disease or have had contact with someone who has, please reschedule your appointment.

If you are visiting a practice in Kentucky, please also note that state guidelines now require anyone in a healthcare setting to wear a mask or face covering. If you have an upcoming appointment, please bring your own mask. This can be a scarf, bandanna or other covering. Unfortunately, we will not be able to see you without this facial covering.

We are excited to see you again soon!

Abilene
1034 N. Willis St
Abilene, TX 79603
325-673-8164

Amarillo
3630 SW 45th Avenue
Amarillo, TX 79109
806-223-2886

Big Spring
307 W. 16th Street Suite D
Big Spring, TX 79720
432-267-3657

Crestwood
6408 W Highway 146, Ste 10
Crestwood, KY 40014
502-241-3176

Dixie Highway
9709 Dixie Highway
Louisville, KY 40272
502-933-4454

Jefferson Mall
4801 Outer Loop, Suite A206
Louisville, KY 40219
502-961-0351

Jeffersonville
2917 E 10th St
Jeffersonville, IN 47130
812-284-2272

LaGrange
2005 S Highway 53, #D2
La Grange, KY 40031
502-222-4613

Lubbock
3801 50th Street Suite 15
Lubbock, TX 79413
806-686-4090

Middletown
134 N Evergreen Rd
Middletown, KY 40243
502-253-2201

Midland
3401 Greenbriar Suite 300
Midland, TX 79707
432-682-1614

New Albany
2441 State St
New Albany, IN 47150
812-944-8200

Odessa
2631 Faudree Road Suite B
Odessa, TX 79765
432-339-4444

Shelbyville
1415 Main Street
Shelbyville, KY 40065
502-633-4613

Shepherdsville
1779 Hwy 44E Suite 100
Shepherdsville, KY 40165
502-531-9339